*UPDATE* 2/25: I received a voicemail from Gary this morning. This was the first time ever I’ve been reached out to by this company. Its odd how a bad review will spring someone to action! Gary’s voicemail didn’t apologize for dropping the ball. He acted like I had requested a call minutes before! Either way, if he was aware of this fiasco or not- the fact that their process is unorganized and delayed (at the very least) should not be common practice. Since I made my decision last night not to partner with Tallwave- I will NOT be reaching back out. So any response to this review stating that they called me (after the fact!) is irrelevant. 2/24: I reached out through their online email platform through their website over a week ago and they never called me. I followed up twice this week and still no correspondence. My email and phone number that I provided is correct. No hard feelings on my part- I'm moving on but if they can't reach out to a prospect within a week then naturally I question the quality of their advertised services. In my opinion, I should have at least been given a call back within 24 hours.... even if its a generic call to schedule something in the future, I would be satisficed. Zero stars if possible....This is not how I choose to run my business so I see it as dodging a bullet!
Tallwave
📍 6720 N Scottsdale Rd Ste 140Tallwave is a digital growth agency that operates at the intersection of strategic consulting, performance marketing, and digital experience design. The firm focuses on building comprehensive growth systems that align brand discovery with conversion and retention. Their service offering is structured into three primary pillars: Go-To-Market and Growth Marketing, Digital Experience Design, and Acquisition Marketing. Through their acquisition marketing arm, Tallwave provides search engine optimization, including emerging disciplines like Answer Engine Optimization (AEO) and Generative Engine Optimization (GEO), alongside paid media strategy and intent-driven content architecture. Their approach to digital experience design centers on converting consumer attention into measurable outcomes, employing UX/UI design, portal and application design, and website redesigns grounded in intensive research. Beyond execution, Tallwave offers sophisticated consulting services focused on go-to-market strategy, value proposition development, and measurement. They provide technical implementation for data unification, including CRM or CDP integration, alongside dashboarding and performance reporting to ensure growth efforts remain data-informed and optimized. Tallwave emphasizes a methodology where growth is treated as a system, de-risking investments by integrating brand discovery, experience optimization, and data-driven performance management. The agency operates out of Scottsdale, Arizona, working with clients who require actionable, predictable, and scalable growth strategies. By connecting product design with performance marketing, the team positions itself as a partner for organizations seeking to align disparate marketing and sales efforts into a single, cohesive growth platform.
Customer Reviews(6)
Beautiful building and office. Kind people with alot of knowledge. The office is very easy to find. I had the pleasure of meeting Jarod Bailey a tech entrepreneur with a strong foundation in biz development. He's somewhat of a legend in my book and a master builder. Great place to rub shoulders with brilliant minds. Loved my experience there.
this is my 2 cents: *1- still waiting, proposal it takes forever to get delivered 14 days at least or more. *2- you have to pay them to pitch your idea, they explain, 1st meeting is introduction, the 2nd meeting where you explain your idea its the workshop that you have to pay $$ for. how is that even realistic. *3- being sick is not an excuse to delay work and that what they do. *4- you are lucky if you get straight answer with them. *5- no one answers the phone. excuse (we are moving, new office) i don't get it. i contacted 3 people on that office no one was answering i'm very sure they hire movers to move stuff they don't do the labor. **** excuses it could be all true. but delays and paying to explain what service you need is not acceptable***
Too hot and humid for meetups — no AC after-hours. They also don't bother to sponsor any refreshments — wasn't even offered water or anything; instead, they make a joke that it's so cold they are thinking of putting a sweater. Unacceptable, especially given that it was ridiculously hot and humid inside, and more folks were coming in, with no sign of AC.
I worked here awhile ago. This is a really talented team of people that is really good at service and application design. The energy you feel from the team is motivating, exciting, and contagious. I remember actually loving the clients we worked for and diving deep into their problems to provide innovative, forward-thinking solutions, usually with custom software, a web site or digital marketing initiative.
