Palm & Ocean Hospitality Marketing is a marketing and production studio based in Hollywood, California, specializing in serving the hospitality industry. Established in 2015, the firm provides comprehensive marketing support, ranging from creative production to strategic digital campaigns. Their video production services encompass commercial projects and social media content, supported by in-house photography. Social media management is a core offering, where the agency manages brand reputation and growth across digital channels. In the realm of public relations, Palm & Ocean curates media packages for hospitality publications, leveraging over two decades of experience with Fortune 500 companies. Their creative team provides graphic design, UI development, and full brand guideline creation. The agency also executes influencer marketing campaigns, handling vetting, visit coordination, and performance analytics. Performance marketing services include Meta ads management, incorporating video content and remarketing strategies to achieve trackable return on investment. Communication strategies extend to email and messenger marketing, integrated with existing client loyalty programs. For local search optimization, the agency manages Yelp and Google My Business presence, including professional response to guest feedback. Furthermore, they offer website development services, focusing on industry-specific, SEO-optimized, and ADA-compliant sites. Palm & Ocean has worked with high-profile clients including Caesars Entertainment, The Venetian Resort, Martha Stewart, and various hospitality groups. The team is led by Founder & CEO Michael Harvey, President & Creative Director Serkan Harvey, and includes specialists in PR, social media, and UI design.
Partnering with Palm and Ocean to rebrand our restaurant was the best decision we made. They bring a rare balance of high-level professionalism and incredible personal care to everything they touch. You’re never just another client to them—they truly care about your brand's story and success.
We’ve been working with Palm & Ocean Hospitality Marketing for the past couple of years, and we honestly couldn’t be happier with the experience. Michael and Serkan are both absolutely amazing to work with. They’re professional, creative, responsive, and genuinely invested in helping our business grow. They’ve been such a valuable part of our marketing journey and have consistently gone above and beyond to help us elevate our brand and bring our vision to life. What we appreciate most is that they truly take the time to understand our business and treat it like their own. If you’re a restaurant or hospitality business looking for a marketing team that genuinely cares about your success, we highly recommend Palm & Ocean. Michael and Serkan are the best!
Working with Palm & Ocean has been such a great experience for us. Michael and Serkan truly understand the restaurant and hospitality industry, and you can really see that in the way they approach everything from content and social media to the overall direction of our brand. What we appreciate most is how genuinely invested they are in Padi. They don’t feel like an outside marketing agency, but rather an extension of our own team. They take the time to understand our vision, listen to our ideas, and consistently find ways to bring them to life even better than we imagined. Their creativity, professionalism, attention to detail, and passion for what they do really set them apart. The photos and videos they create are beautiful, but more importantly, they understand how to tell the story behind the restaurant and represent our brand in the right way. We’re incredibly grateful to have Michael, Serkan, and the Palm & Ocean team as part of Padi’s journey. Couldn’t recommend them enough!
Palm & ocean (Michael & Serkan) are truly the best in the business. On top of their incredible expertise, their kindness and genuine passion for what they do set them apart. Speaking on behalf of our team across Iki Ramen, Iki Nori, Akami, and Padi Los Angeles, we are deeply grateful for their partnership and friendship. What they’ve done for our brands and social media presence has gone above and beyond anything we could have asked for. Having worked with other marketing companies in the past, we can say without hesitation that Palm and Ocean is in a league of its own—hands down the best we’ve ever partnered with and forever grateful.
Palm & Ocean® genuinely cares about the people they work with. I’ve had the opportunity to collaborate with them across multiple branding, graphic design + website projects, and they’ve been consistently professional and respectful throughout every step of the process. They go beyond expectations to ensure both the client + creative teams are aligned, always working toward what’s best for the restaurant. Serkan + Michael also make my role as a designer seamless, providing best-in-class photo + video assets that elevate every project. I’d recommend them without a doubt in my mind.
