⭐ 4.8 (23 reviews)

Firm Media Inc.

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Firm Media Inc. operates as a specialized digital marketing agency exclusively focused on the medical and aesthetic industries, including oral surgery, dentistry, plastic surgery, dermatology, and medical spas. The agency provides a comprehensive suite of services designed to increase patient acquisition and improve online practice visibility. Their core service offerings include custom website design through their proprietary MediSites platform, alongside search engine optimization (SEO) aimed at improving search rankings and local visibility. They manage digital advertising campaigns (PPC) and provide comprehensive social media management, email, and SMS automation services. Furthermore, Firm Media offers branding and development services, video production, and photography, specifically tailored for medical practices needing high-quality visual content for before-and-after galleries. They also provide reputation management, accessibility compliance, and analytics reporting to track practice growth. The agency differentiates itself through a methodology focused on the unique challenges of the medical aesthetic market, emphasizing patient education and specialized marketing solutions. Firm Media provides resources to help practitioners manage their online reputation, including guidance on review acquisition and Yelp guidelines. While the website mentions a dedicated client support center and various internal platforms like the DigitalBoost Suite and Firm Forms for operational efficiency, they focus heavily on supporting the specific conversion needs of surgical and cosmetic practices. The agency serves as a partner for medical offices looking to professionalize their online presence and attract more patient consultations through data-driven digital strategies.

Brenda Frye5 months ago

FIRM Media did a fantastic job, and we could not be more pleased with our newly updated website! Since its launch, we’ve seen an increase in referrals—not only in volume but also in a wider variety of referral types, including from locations we’ve never reached before. The team is highly responsive to our needs whenever updates are required, and their support has made our marketing efforts seamless. We are so happy to have contracted with FIRM Media for our marketing needs. — Brenda Frye, Ph.D., LP

Jennette Bicka year ago

I cannot say enough about this company. They not only revamped our website and our social media presence but they have listened to us all along the way. Their responsiveness to changes we hope to make is unprecedented. I have seen website changes made within 10 minutes of me hitting send on an email with an updated link in my inbox confirming it was taken care of. Josie is our client manager and has provided our company with customer service beyond compare. We are so grateful to this entire team and are so thankful to be clients of this outstanding company.

Stacie Buchtaa year ago

Our practice has been through multiple transitions, and has been partnered with Firm Media for more than 5 years now. Their expertise in the field is unmatched, and we always appreciate their insight and advice when we need to make changes or are wondering what our stats are in relation to our website. Working with the whole team is always a pleasure, and it's wonderful to be able to have professional relationships that feel more like true friendships. Having that personal touch, and the ability to reach out to them directly, is something we truly value.

Matthew Isaksona year ago

Firm media has been an outstanding choice for my group. They have helped us find innovative solutions to the unique issues facing our team and our market. Firm Media has been responsive and informative throughout - follow through actually happens! If you’re looking for a personal touch and individualized approach, give Firm Media a call!!

Suzie Southwortha year ago

Our team at Emmett Plastic Surgery in Colorado is having a great experience with Firm Media. They make sure we know they’re our partners in success. Firm truly makes our practice growth their shared responsibility. CEO Chris is brilliant, busy and still accessible. Tina the Marketing Consultant is great at her job and for me, she creates clarity from confusion. Josie Ma, our dedicated Account Executive works so hard for us, understands our busy practice schedule and makes it easy to stay connected and complete projects. We appreciate her very much! After being disappointed by other companies we have been very impressed with what Firm creates and how much time they invest to understand us. Of course they deliver a fantastic Website but that’s where it all starts they are by our side every minute to support success and address challenges that we face.