Started w/ Patient Honey 2 years ago, service was great at first. Andrew lead the process very well. Unfortunately, staff and management have drastically changed. We have requested assistance in transitioning the final phases of releasing and accessing our website, it has been about a month and no response from any of their team members. It has been very disappointing working with them.
Patient Honey
📍 7200 Hazard AvePatient Honey is a specialized digital marketing and web design agency primarily serving medical and dental practices. Their core service offering revolves around custom website design integrated with high-end media production. The agency differentiates itself by deploying professional videographers and photographers directly to the client's office to capture custom footage, which is then utilized in the final web build to showcase the facility and staff. Beyond website development, Patient Honey provides comprehensive digital marketing services designed to increase patient acquisition. This includes a robust search engine optimization program that involves continuous blog writing and technical site management aimed at achieving first-page rankings on Google and in local maps searches. Their paid advertising department manages Google Ads campaigns, utilizing data-driven methodologies to track patient conversions and return on investment. The agency also provides branding and logo creation services to help practices establish a professional visual identity. In addition to marketing and creative services, Patient Honey offers a suite of proprietary software tools tailored for medical office operations. These include a text-enabled landline and VoIP technology that allows staff to send and receive SMS messages, an automated recall and reminder platform to reduce appointment no-shows, an intelligent caller ID system that displays patient history and insurance details, and reputation management software that automatically requests 5-star reviews from patients after their appointments. The agency focuses on the healthcare sector, helping practices improve their online visibility and operational efficiency. They operate out of their Westminster, California office, providing these integrated marketing, creative, and software solutions to medical and dental clients.
Customer Reviews(7)
Working with Patient Honey was a fantastic experience! Their professionalism, quick communication, and impressive website designs truly stood out. From the start, Patient Honey demonstrated exceptional professionalism, delivering a seamless and enjoyable client experience. Communication was prompt and clear, keeping me informed throughout the process. Despite a tight timeline, they efficiently delivered a website that exceeded my expectations. The designs were not only visually stunning but also perfectly aligned with my brand. I highly recommend for their commitment to excellence.
I'm very happy with the company owner, product, customer service (Christie is the best!), and patients I'm getting from using Patient Honey's services!
We had an experience working with PatientHoney yo develop our website. Customer service from Christie was very professional and responsive. Overall product was top tier and attracted lots of traffic. Thank you!
It's hard to believe it's already been a year since we made the switch to Patient Honey for our custom website needs, and what a transformative journey it has been for our business! From the very beginning, the experience has been nothing short of outstanding. Patient Honey's team demonstrated unparalleled professionalism and expertise in crafting a website tailored to our specific needs. The attention to detail and commitment to understanding our brand identity were evident throughout the entire process. They seamlessly integrated our ideas with their creative touch, resulting in a website that not only met but exceeded our expectations. The impact on our bottom line has been remarkable. Since migrating to Patient Honey, we've witnessed substantial savings, with our monthly expenses decreasing significantly. The efficiency and functionality of our new website have streamlined processes, allowing us to redirect resources to other critical aspects of our business. It's not just a website; it's a cost-effective solution that continues to contribute to our financial success month after month. One of the standout features of Patient Honey is their ongoing support and commitment to client satisfaction. Any questions or concerns we've had post-launch have been addressed promptly and with the utmost professionalism. It's evident that they value long-term partnerships and prioritize the success of their clients. In conclusion, Patient Honey has proven to be a game-changer for our business. The custom website they developed has not only enhanced our online presence but has also translated into substantial cost savings. If you're looking for a reliable partner to elevate your digital presence while optimizing costs, Patient Honey is the way to go. We couldn't be happier with our decision to choose Patient Honey, and we look forward to many more years of collaboration. Cheers to a year of success and savings!