⭐ 5 (5 reviews)

ShadowComm Digital

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ShadowComm Digital is a Denver-based agency established in 2016 that operates as a hybrid provider of web engineering, software development, and digital marketing services. The firm integrates high-level technical development with performance marketing, positioning itself as a team that builds, hosts, and promotes digital assets. Their service portfolio is structured around nine core pillars, including web design and development, e-commerce site management on platforms like Magento and WooCommerce, and the creation of custom applications and API integrations. A significant portion of their operations is dedicated to technical infrastructure, including managed cloud hosting, DevOps, version control, and performance engineering to optimize sites for Core Web Vitals. Their marketing division provides Google Ads management as a certified Google Partner, alongside comprehensive SEO services that target search result rankings, AI answer engine citations, and local map visibility (GEO/AEO). ShadowComm Digital also offers AI integration services aimed at automating business workflows and content operations. They maintain a rescue and recovery service for inherited site builds that have stalled or suffered from malware. The agency serves a range of sectors, including retail, home improvement, and cultural institutions, exemplified by projects like data-visualization builds for the Denver Art Museum and full-stack Magento operations for Carpet Exchange. Their methodology follows a structured approach of assess and diagnose, strategize, deliver, and optimize, utilizing tools such as Google Analytics, SEMrush, Cloudflare, and Laravel. The firm emphasizes a 'shadow' operational model where they function as the background team handling engineering, maintenance, and marketing performance, allowing their clients to manage the front-facing aspects of their businesses. With headquarters in Denver, they serve as a technical partner for businesses requiring both the aesthetic build of a website and the backend engineering and advertising strategy required to scale traffic and conversions.

Carlya month ago

A HUGE Thank You to my web designer partner Ben Auten, who went above and beyond in a short period of time and with such care to get my new website ready to launch. Ben is a responsive and an excellent communicator.

Holly Harmona year ago

Ben was a great partner to work with! He's very flexible, open to ideas, and helps to find a solution that works for everyone. He helped us create a digital interactive for an exhibition at the Denver Art Museum which was used by 1/3 of exhibition visitors. Highly recommended!

Anne Kelly2 years ago

I am a small business owner and Ben Auten of ShadowComm has been “my tech guy” since 2006. We’ve never met so all communication has been virtual. That’s worked because Ben is conscientious and responsive. What I value most are Ben’s patience and great listening skills. He hears what I think I need, he hears the pain points my business experienced, and he provides solutions. That could be Ben’s slogan “No drama - Just Solutions”. I’ve never ended an email, phone call or Zoom with Ben and not felt better at the end. I felt heard and I knew Ben has the expertise to get me and my clients to where we want to go. Ben and I will work right up to my tech knowledge level, and then I say to him, “OK, you do that part, that’s too complicated for me/I don’t have the time, etc.” And it will get done and it will be right and Ben will be as patient answering my question the third time I ask it as he was the first two times. We’ve had a monthly hosting and site maintenance agreement since 2006. Ben has designed from scratch two of my websites, including a major business migration and overhaul in 2023-2024. I would never have taken it on without his help and I greatly prefer where my business is today, with Ben’s help. Thank’s Ben!

Crafties Awards2 years ago

I have worked with Ben and ShadowComm whenever I have a web project, for almost 20 years now. The knowledge base/competency, professionalism and diligence of Ben and his team is unmatched. If you need your project done correctly, on-time and in budget, there is no better company to work with. You will not be disappointed.

Sur-Pro Tools7 years ago

We recently worked with Shadowcomm to revamp our website. We are beyond pleased with Ben and his team's impeccable service. They are extremely helpful in guiding us through the whole process. They are knowledgeable, professional and courteous. They did everything we asked in a timely matter. They pay close attention to details also they are very patient in training us on how to use the new user-friendly admin system, which allows us to now do all routine updates/maintenance in-house. In addition, their charge is very reasonable - crucial to us considering we are a small business company. Given all that, we highly recommend Shadowcomm for any business/individual that needs a website design or ongoing maintenance services.