Our experience with this company was highly disappointing. They made multiple promises and spent a significant amount of time on research and preparation, yet the results did not reflect that effort. Many of the meetings lacked clear direction or tangible outcomes, ultimately resulting in a considerable waste of time on our end. A professional photoshoot was included in the contract and was never delivered. We fulfilled all payment obligations and respected every agreed timeline. In return, the promised return on investment was never achieved. Over a six-month period, they generated a total of only 10 leads, none of which were qualified or relevant to our business objectives. Communication was consistently slow, and although a dedicated representative was assigned toward the end to improve responsiveness, performance and results did not improve in any meaningful way. Unfortunately, the gap between what was promised and what was delivered was substantial. We cannot recommend this company. They speak confidently about results, but execution fell far short of expectations.
Drive Social Media
📍 2916 N Miami Ave Fl 6Drive Social Media is a digital marketing agency headquartered in St. Louis, Missouri, with a primary focus on ROI-driven social media strategies. Their core service offering centers on paid social media campaigns and pay-per-click advertising, integrated with custom web development and design services to support marketing objectives. The agency emphasizes a data-centric approach, utilizing their proprietary 'Marketing Milk' platform to bridge data from client systems, such as POS, CRM, and VOIP software, into a unified dashboard for real-time revenue tracking. This methodology shifts focus from vanity metrics like likes and shares to tracking actual dollar-in, dollar-out performance. Beyond paid media and web services, the agency offers comprehensive digital solutions including search engine optimization, email marketing, public relations, branding, and video marketing. Drive Social Media maintains specialized programs for the franchise sector, connecting national brand messaging with local franchise partners. Their operations involve a team of over 230 employees, and they have been recognized multiple times on the Inc. 5000 list. The agency works with over 2,000 partners, leveraging data science and artificial intelligence to analyze customer behavior, identify target audiences, and optimize digital marketing efforts for measurable revenue growth.
Customer Reviews(14)
Terrible Experience with DRIVE SOCIAL MEDIA – Unjustly Withheld $2,250 Deposit I am extremely disappointed with DRIVE SOCIAL MEDIA and feel compelled to warn others about their unethical practices. On April 7, 2025, they charged our business $2,250 for a marketing campaign, but after just one meeting the next day, we discovered major red flags: - No Privacy Protection – They couldn’t guarantee the security of our sensitive business data. - Unapproved Recordings – They insisted on recording discussions without our clear consent. Due to these unresolved concerns, we canceled within days of signing. Despite our prompt request, our sales rep delayed processing the cancellation for days. When they finally responded, they falsely claimed "significant work" had been done—a complete lie. No services were ever performed: ✔️ **No strategy** was developed. ✔️ **No content or campaigns** were created. ✔️ **No access** was given to our accounts. ✔️ **No deliverables** were provided. Yet, DRIVE SOCIAL MEDIA refused to refund our $2,250 deposit, offering no proof of work. This is deceptive, unfair, and unacceptable. DO NOT TRUST THIS COMPANY—they take your money, provide **ZERO value**, and refuse to refund even when no work is done. Stay away! We are pursuing all remedies and reporting them to the BBB. Save yourself the hassle and avoid DRIVE SOCIAL MEDIA at all costs!
We have a small Colombian restaurant in Sunrise Fl. My wife and I were busy running the business and needed someone who could help us with our social media and more specifically, figure out where our customers were coming from and how we could reach more of them. We interviewed several companies and eventually decided to go with Drive Social. What sold me was their data based approach to understanding who our customers were, where they were coming from, and how best to reach them and get them back in. Ads and branding are routinely tested to see which ones got more attention. From that point forward, marketing strategies were not based on someone's gut feel but on real data. As someone with an accounting and financial background, I liked that. We have worked with Drive Social now for over a year. I think that this relationship has helped us understand our customers better, and this makes us better operators. You guys at Drive Social in Miami are awesome! Thank you for all the help you have given to us and our business.
I recently had the pleasure of working with the Drive Social Media Company in Miami and I was very satisfied with their service. From the outset, their team was exceptionally nice and approachable, transparent, and direct in their communication. They took the time to understand my business needs and goals, providing clear and helpful tailored guidance along every step of the way (which was very helpful given some of the tools / strategies they used were a bit complicated to grasp). Their expertise in social media marketing is evident, as they were able to devise a unique comprehensive strategy that I’ve seen applied to many different products and services where they yielded excellent results. I highly recommend Drive to anyone looking for top-notch social media marketing services delivered with the highest level of professionalism and a very personal touch. Thank you Drive Team, I hope to work together again in the future, and in the meantime I will be recommending you to any friends or colleagues in need of your service.
Thank you DSM for your ongoing support and to Abie for your positive energy.
