We at The Refinery Medspa & Wellness wanted to thank Amanda Thatcher and the Diamond Accelerator team for their direction, support and experience over the past year at our practices. Led by Amanda, she helped us revamp our entire approach including but not limited to SOP's, KPI's, employees, memberships, marketing, revenue targets and much much more. We feel that we have been equipped with the tools and methods to move forward in a very positive direction, and continue to work with DA on our SEO, Social Media and Marketing. Thanks!!!
Diamond Accelerator
📍 Serving Caldwell, IDDiamond Accelerator is a specialized digital marketing, consulting, and recruiting agency focused exclusively on the medical aesthetic and wellness industry. Founded in 2012, the firm provides comprehensive growth services for med spas and aesthetic practices across the United States. Their core marketing offerings include paid search advertising on platforms like Google, targeted Facebook advertising, and organic social media management. The agency also delivers search engine optimization (SEO) services, including technical website audits and Google Business Profile optimization to improve local search visibility. Complementing these acquisition-focused services, Diamond Accelerator provides web design and development, as well as logo design and branding services tailored specifically to the aesthetic market. Beyond traditional digital advertising, the agency operates as a broader business partner, offering operational consulting, lead generation, and patient scheduling support. They utilize a methodology centered on system-driven marketing and operational efficiency, aiming to solve common industry challenges such as hiring difficulties, team accountability, and patient acquisition bottlenecks. The agency's leadership includes CEO Katlin Cauffman, a specialist in medical aesthetic marketing and business strategy, and Chief Medical Officer Dr. April Foster, who provides clinical and industry insight to ensure that marketing strategies align with the operational realities of aesthetic practices. Diamond Accelerator functions as an end-to-end partner for its clients, addressing both the external marketing requirements needed to attract new patients and the internal organizational structure required to manage growth. By combining marketing strategy with recruiting and operational coaching, the agency assists practice owners in scaling their businesses, improving profitability, and implementing scalable systems for long-term practice management.
Customer Reviews(14)
We had such a great experience working with Sherrie and the Diamond Accelerator team! During our time together, we accomplished all of the goals we set out to achieve, including developing our treatment packages, hosting a successful event, launching our new membership program, and onboarding a wonderful new provider. Sherrie was incredibly helpful throughout the entire process and gave us the guidance, structure, and accountability we needed to turn so many of our ideas into action. It was so rewarding to look back at the end of the program and realize how much we had accomplished! We’re so grateful for our experience and everything we were able to implement with Sherrie’s support. We would absolutely work with Diamond again in the future!
I have been working with Julie and her marketing team since April. I can confidently say that her work and the effort of the team have GREATLY improved my office! They have been stellar in client acquisition as well as follow up with potential new clients. Julie's communication and dedication to her clients has been refreshing and I now have a restored faith in outsourcing marketing!
I appreciate being teamed up with an excellent coach and trainer (Margo). Her years of experience in aesthetics have added value by assisting me ti redesign my memberships and workflow. My staff have enjoyed the training sessions and their new confidence is reflected in their skincare consultations. I would highly recommend this company for growth and support!
Amanda has been an incredible business consultant and mentor. She has played a huge role in helping train me to become a successful business manager by sharing her knowledge, offering practical guidance, and consistent support every step of the way. She has also helped keep our business on track and focused on continued growth and success. Her encouragement, expertise, and genuine investment in my development have made a lasting impact. I highly recommend Amanda to anyone looking for a knowledgeable, supportive, and dedicated business consultant.