@need Marketing is a specialized digital marketing agency exclusively serving funeral homes and cemeteries. The firm provides comprehensive marketing services aimed at helping these organizations grow market share through both at-need and pre-need strategies. Their core service offerings include digital advertising campaigns designed to generate leads, video production for brand storytelling and community engagement, and organic search optimization to drive traffic. Additionally, they provide strategic consulting services that address specific challenges within the death care industry, such as changing consumer preferences and increased local market competition. Rather than focusing on vanity metrics, @need Marketing emphasizes outcomes like increased call volume and measurable growth in local market share. They utilize a multichannel approach to connect funeral professionals with families before a death occurs, incorporating educational content and compassionate messaging. The agency's methodology centers on guiding consumers through the 7+ encounters typically required before a purchase decision is made, ensuring that funeral homes maintain visibility and trust. Based in Noblesville, Indiana, the agency works with clients across various markets, providing support that allows funeral directors to focus on their primary responsibility of serving families. They maintain a professional reputation in the industry as a Premier Preferred Partner of Selected Independent Funeral Homes and have been featured in trade publications including 'The Director' and 'American Funeral Director'. Their service model is designed to act as a consolidated partner for funeral homes, eliminating the need for clients to manage multiple vendors to execute their marketing programs.
The entire @Need team is awesome. We are so fortunate to have them as a part of our team. They become part of your family and always point you in the right direction. We don’t make many decisions without passing it in front of Faith for review. Blessed to have them.
Mike, Faith and the team @need Marketing do a great job explaining things and then delivering. They take their time, walk you through different options for your consideration and then produce great products. They are a pleasure to work with
Wonderful company and people! They are helping us achieve our goals through their knowledge and expertise.
Michael is great! He explains everything and is very flexible with his schedule.
@need marketing has helped us with our digital presence on all platforms. They are amazing to work with. Highly recommend
