Turnkey Marketing is a specialized agency focused exclusively on providing marketing services to independent auto repair shops across the United States. With over 13 years of industry experience, the firm acts as an outsourced marketing department for over 300 repair shops, handling strategy and execution so business owners can focus on shop operations. Their service model ranges from individual marketing tactics to a 'VIP Marketing Manager' program that provides full management of all marketing activities, vendor coordination, and campaign oversight. Core offerings include DirectTrack Marketing, a data-driven acquisition service that utilizes email campaigns, streaming service commercials, and geofencing banner and display advertising to drive customer growth. They provide dedicated marketing consulting through monthly strategy meetings designed to help shops refine their focus on what to change, maintain, or stop funding. Their tactical services include direct mail postcard campaigns handled from design through list strategy and reporting, as well as social media marketing that maintains presence on Facebook, Instagram, and Google Business Profiles with integrated review follow-through. Retention marketing is also a core service, focusing on newsletters, thank-you communications, and CRM follow-up to foster customer loyalty. Additionally, they manage digital marketing efforts such as Google Business Profile optimization, Google review management, and comprehensive website audits. The agency employs a campaign approach known as 'Boost Days' to generate targeted demand during slower business periods. The firm’s methodology centers on clear attribution and data-driven results, aiming to replace the burden of vendor chasing and administrative marketing tasks with a centralized, professional management team.
Turnkey Marketing is truly a leader in **auto repair shop marketing**. They understand the industry, know what actually drives growth, and take care of the entire marketing process so shop owners don’t have to manage multiple vendors or figure everything out themselves. If you want a team that can handle your marketing from strategy to execution and help grow your repair shop, Turnkey is the company to call.
I've been working with Turnkey Marketing for about five years, and they've been an incredible partner every step of the way. Olivia took the stress of marketing completely off my shoulders—including the successful launch of our third location. Our stores stay busy, I have one less thing to worry about, and they consistently knock it out of the park. I couldn't be happier with the results.
Turnkey marketing has been nothing short of amazing. They helped us through so many transitions on the marketing side while allowing us to focus on operations and growth. Jeff from turnkey didn’t miss a beat, matched our goals with what he delivered on his end, and most importantly matched my level of urgency. They have done everything from consulting on a CMO level, taking on all our marketing, transition website and Google ads management, vendor dealings, and even helped make sure an in house marketing person was ready for his duties. The scope of what they did for our company I would consider far outside of our negotiated package. And they did it because they cared. How can you put a price on that level of service for a team that is not internal to our organization?
Working with Olivia and the Turnkey Marketing team has been an excellent experience. Ever since they took over our marketing, I’ve felt a real sense of relief knowing everything is being handled with care and urgency. Olivia brings great energy, a positive attitude, and gets things done quickly and efficiently. Her responsiveness and follow-through make a noticeable difference, and it’s clear she truly cares about the success of our business. I’m very glad to have Olivia and the Turnkey Marketing as part of the Auto Medics team and truly appreciate everything they bring to the table. Highly recommended.
If you are a struggling shop owner (like I was), please know that your Turnkey ROI will be incredible very quickly if you follow their guidance early on. They have absolutely perfected marketing for auto repair. To say that my shop has grown significantly in the year that I have been with Turnkey would truly be an understatement. Not only have they given my marketing the consistency that it lacked, but they have proven to be a partner that I can trust to always have my best interest at heart. Russ, Carolyn, and the entire Turnkey team are easy to work with, produce content that appeals to my audience and is written so close to the tone that I would use that my clients think I still write the scripts. Our 30-minute monthly huddles are invaluable; reviewing the stats monthly ensures that my marketing budget is spent wisely and is effective and relevant. With Turnkey as the head of my entire marketing platform, I have much more time, money and headspace for business matters AND all those personal goals that have been ignored for years. Thanks for helping fix this shop owner, Turnkey family!
