They will never respond to calls. No one is the office where they claimed they are. They will just turn on light to seems as if they are there. Even the email contact not going through. I don't know how real this company is.
Groove Commerce
📍 2 Village Square Ste 220Groove Commerce is a full-service agency focusing on eCommerce web design, development, and marketing. The agency provides a suite of services designed to increase revenue and enhance user experiences for online merchants. Their service offerings include bespoke web design, which utilizes data insights to drive conversions through custom themes and marketing assets. In the development space, they perform migrations and on-site optimizations, delivering custom themes and technical integrations. Their marketing capabilities span search engine optimization to boost organic search rankings, pay-per-click advertising management focused on ROI and advanced targeting, and email and SMS marketing strategies designed to improve customer engagement. Groove Commerce also maintains a dedicated practice for B2B eCommerce, assisting businesses in transforming offline sales models into online revenue streams. The agency serves eCommerce merchants across various industries, utilizing a cross-trained team to avoid the silos often found in larger firms. Their methodology emphasizes data-driven decision-making and sustainable ROI. The agency works with several industry-standard platforms, maintaining partnerships and certifications with providers such as BigCommerce, Shopify, Klaviyo, and HubSpot. While they operate with a distributed team, they maintain physical coworking presence in cities such as Baltimore. Their history includes delivering projects for diverse clients, ranging from sports retailers like the US Open Shop to consumer goods brands, with a focus on metrics such as traffic, conversion rate, and order volume growth.
Customer Reviews(11)
We started our web development partner search in 2020 and chose Groove Commerce because they took the time to understand our brand. Groove provided solutions for our unique needs, optimizing our shipping plugins and enhancing our email club promotions. They are always quick to respond and resolve issues. Their understanding of our backend and consistent communication has been crucial. We've seen significant improvements in site speed, SEO, and eCommerce conversions since partnering with Groove. Our website has even won awards. We confidently recommend Groove Commerce for their exceptional website performance and team support.
We've been with Groove for about two years and then I've been with them for a little bit less than that. We started with little to no knowledge about email marketing with Klaviyo. They came in and gave us a step-by-step process of how to do things and explained it all really well. We were able to get on calls to watch them and they even sent over examples. Through the reports, we've been able to pinpoint what we need to improve on. So far, my personal experience with them has been a 10 out of 10. I have loved working with every single person I've come across. Working with the team overall has just been a huge asset. I would absolutely recommend Groove Commerce.
We didn't just need a new theme with Groove. We also needed support for that theme. We liked that Groove had the most knowledge about BigCommerce of any agency we talked to. They offered the Velocity theme to us with high speed for Core Web Vitals, having the flexibility to use page builder, and accessibility compatibility - which was really appealing. We wanted a partner that we could just say "Hey, this is what we want to do. Make it happen." Groove has definitely been that and I would recommend Groove to others.
Groove has been an excellent partner and has grown our organic keywords and listings exponentially