Online Access is a digital marketing agency established in 2000 specifically to serve the needs of home service contractors, including HVAC, plumbing, and electrical businesses across North America. Founded by Dave and Daniel Squires, the agency is distinguished by its roots in the trades; Dave Squires is a licensed HVAC contractor, and this industry-specific background informs the company's entire approach to digital presence. The firm manages a team of over thirty experts who assist more than 500 home service providers in driving lead generation and online visibility. Their service offering is structured around tiered monthly packages that provide a comprehensive suite of digital solutions. Central to their operation is custom, responsive website design tailored for contractors, which includes hosting and ongoing site maintenance. They provide robust SEO services, including local optimization, citation management, and ongoing strategy to help clients improve search engine rankings. Their advertising capabilities encompass web and PPC-style advertising to target local markets effectively. Additionally, the agency manages social media presence, content creation through a custom content library, and reputation management. They also offer integrated email marketing and lead tracking solutions such as call recording. The agency emphasizes an affordable, contractor-run business model that stands in contrast to generalist marketing firms. Their approach includes regular strategy meetings for higher-tier clients, monthly reporting, and performance-based marketing tactics designed to help tradespeople navigate competitive local markets. They maintain a visible presence at industry events such as Service World and HARDI, ensuring their methodology remains aligned with the evolving requirements of the home services industry.
You guys. THIS. COMPANY. They have been managing our website for years, and I'm telling you, it's always 100% a pleasure. I will send over a change or an update via email, and they are always so fast at getting things updated and taken care of. I'm talking within a couple of hours tops. Their communication is thorough, they are quick, accurate, polite, and take care of business. THIS is who you want.
Online Access manages our website and does some social media marketing. I have been very happy with their support and responsiveness.
Working with them has been very easy and they make the process simple. Our website also looks fantastic! Would highly recommend.
Excellent customer service and very responsive. Much appreciated after years of experiencing the opposite from other vendors. Looking forward to building a strong relationship and growing together!
Online Access has been excellent to work with, especially Krysten! They have been super helpful and have built us an amazing website!
