⭐ 4.7 (12 reviews)

Gifted Design Lab

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PPCSEOSocial MediaWeb DesignStrategy & ConsultingContent MarketingEmail MarketingBranding & CreativeProgrammatic AdsAmazon / MarketplaceVideo Production

Gifted Design Lab is a boutique digital marketing and creative agency with offices located in New York and Connecticut. Founded by lifelong friends Daniel Carvalho and Jonathan Lombardi, the agency focuses on providing attentive, experienced, and professional digital services. Their core offerings are organized into three primary pillars: Create, Grow, and Nurture. Under their 'Create' pillar, the agency provides responsive website design and implementation, graphic design, logo creation, photography, and video editing, alongside branding and business consultation services that include specialized website builds for wedding, CBD, cannabis, and psilocybin industries. The 'Grow' pillar encompasses search engine optimization (SEO), search engine marketing (SEM), social media marketing and management, display banner advertising, and management of Amazon and Walmart marketplace seller accounts. The 'Nurture' pillar focuses on customer retention through email marketing campaigns, loyalty and remarketing programs, database design, and the implementation of analytics dashboards and reporting. The agency distinguishes itself by avoiding outsourced talent, support tickets, and call centers, opting instead for a model that pairs strategy with a customer-first approach. They utilize a combination of proven digital playbooks and AI tools to increase speed and clarity for their clients. Their methodology centers on aligning digital best practices with specific business goals, workflows, and timelines. Gifted Design Lab serves a variety of industries, focusing on businesses that require a detailed plan and execution to navigate the complexities of the digital landscape. Their team draws upon decades of combined experience, with professional backgrounds that include work with multi-billion dollar companies. By focusing on direct communication and in-house execution, they aim to avoid the ineffective advertising and lack of customer focus often found in larger organizations.

Lisa Smith2 years ago

Hiring Gifted Design Lab to rework my website and set up a Google ads campaign was a total waste of time and money. Their “design” work was subpar and they never even started the Google ads work. I was really hoping to not have to write a review like this, but repeated attempts to resolve this have been ignored. I was hoping they would do the right thing by either completing what they were contracted to do or issue a refund but that is not the case. Very disappointing, unethical and unprofessional experience.

Erzen GashiEdited 4 years ago

The level of expertise and knowledge Dan and Jon have at their disposal is absolutely amazing. Their ability to share and explain all that knowledge in a way that will help you and your business is nothing short of a breath of fresh air. Their professionalism is top notch, and they’re always there to answer any and all questions. It was a pleasure working with them and look forward to doing so again in the near future.

Lilian Chiu4 years ago

When I started my business, I hired a web designer and an SEO expert to get my website up and running. Check! For the next two years, I tried to advertise, putting in place the bits of marketing knowledge I'd learn from free seminars, articles I read, and YouTube videos. I thought this was the best thing for my company, all in the name of saving money. Well, what a waste of time that was. Tired of not getting enough business, I hired Gifted Design Lab. Jonathan and Daniel graciously showed me what was not working with my current website, how they could improve it, and how they would set up my AdWords campaign. Their proposal alone was already way more extensive than the service I received with the initial web designer and SEO expert I hired so I knew I was in good hands. GDL rebuilt my website to be much more SEO-focused. I decided to be in charge of the copy, and they still went above and beyond to give me feedback on how things sounded and looked on the website. Before my AdWords campaign went live, Jonathan walked me through the campaign and the dashboard in detail so that I was familiar with what was happening. On the day that my AdWords campaign went live, I got two inquiries. Ten days after, I more than earned back what I paid GDL and for running the ads. I'm happy to report that since I hired GDL a year ago, my return on investment is 676%! Even though it seems daunting to hand over "a huge chunk of money" for these services, that ROI speaks for itself. Don't waste your time trying to figure out SEO/running ads by yourself. Jonathan and Daniel are the experts in this field; HIRE THEM!

Eugene B6 years ago

Detailed, responsive, and get it. Fast and accurate product. Def recommend.

Steve Saunders - MTC6 years ago

The team at Gifted Design Lab is great! They are very professional, experts in their fields, responsive, and are very easy to work with. I would recommend Gifted Design Lab to anyone looking to invest in their online presence through design, development, and SEO. A great choice for professional web design and development services.