RicketyRoo Inc

If you are a business owner looking for a marketing agency to help you scale, please read this and look elsewhere. Hiring RicketyRoo and its owner, Blake Denman, was the single most disastrous and costly mistake we’ve ever made. I am writing this to warn you—do not risk your livelihood with this agency. We feel completely robbed. During our discovery call, I spoke directly with Blake. I stressed multiple times that our company was entering a rapid growth period and we desperately needed an "adult in the room" to help us navigate it. He promised they could be the expert partners we needed. Based on his assurances, we paid them three months in advance—a staggering $24,000 ($8,000 a month)—for SEO, website management, and Google Ads. Right after they got our money, the illusion fell apart. They started with a generic "welcome to the partnership" email and an exhausting onboarding form with thousands of questions. We filled it out extensively. Yet, as time passed, we were constantly hammered by hundreds of emails asking silly, minor questions that I had already explicitly answered multiple times during our calls. It became painfully apparent that they weren't listening, didn't understand our account, and honestly had no idea how to handle it. For $8,000 a month, you expect elite execution. What we got was an utter disgrace. They advertise website design, but it’s obvious they don’t actually have anyone on staff who knows how to professionally make a small edits on a site. The development work they implemented was incredibly cheesy, cheap, and wildly unprofessional. We were promised dedicated landing pages and we got page templates that I did not like at all but I had to bend to the pressure and just say yea just do it as we already were hiring new employees and my partner asked me to shut up for now maybe they have a plan , but months went by and they were properly implemented. Out of curiosity, I priced out their contract "deliverables" on the open market and found I could have hired freelancers to do the exact same work for less than a grand. Their business model is fundamentally broken and borderline evil. It doesn't incentivize delivering actual results; it’s just designed to string you along on a retainer for years while doing the bare minimum, which we don’t mind the retainer and even sign multi year contract, but the way they do it at this company is a different level and you will find out if you end up hiring them, it will shock you and as I said, border line evil business model, this is coming from a seasonal business person with engineering background who understand how businesses functions. But the absolute worst part was their gross negligence with our Google Ads. They let a single piece of ad copy drain over thousands of our budget without generating a single conversion—and they just left it running! Our phones completely stopped ringing. I eventually connected an advanced AI (Claude) through an MCP to deeply audit our ad accounts and their deliverables for SEO and Google Ads. The audit confirmed our worst fears: the work was exceptionally poor, lacked any detailed, high-quality writing, and the google ads was blatantly generated by AI. They clearly do not have a specialized copywriter on staff and did not even know how to leverage AI properly in which we actually encouraged. Because of their sheer incompetence, our marketing expenses ballooned to over 40% of our revenue and our net profit tanked to single digit, our company evaluation was chopped by 60%. To keep our business alive while they fumbled our account, we had to scramble and dump over $25,000/Monthly into Yelp ads on the side just to get the phones ringing again, and the funny part they were sending me a messages saying that our account is gaining traffic and momentum without them knowing that all of that traffic is caused by the Yelp campaign (click-through traffic).

I was unhappy with my previous SEO company and had done a lot of research on what to look for in a great SEO company before hiring someone new... Rickety Roo is definitely one of those GREAT companies! Blake and his team are very knowledgeable and come with a lot of ideas on how to increase website traffic and the results show because I hired Blake in late 2019 and have assisted in increasing sales by 26% in 2020! They are also very transparent with what they are doing month to month with reports and strategy calls. Look no further when you are in the market for an online marketing firm!

Blake is very knowledgeable, approachable and exhibits a love and passion for his craft. He helped us come up with new ideas for engaging our customers and offered concrete, and specific guidance that allowed us to create richer content at an incredible value. If you have a chance to work with Blake & RicketyRoo I would take it.

I've witnessed first hand the kind of work that Blake Denman and the RicketyRoo team produce. I'm impressed. They are an absolutely wealth of knowledge and expertise when it comes to local SEO. Would strongly encourage any business owner looking to increase their visibility work with them.

RicketyRoo is the first SEO/Online Marketing company that has produced for my law firm. After getting burned by other SEO companies I was hesitant to try it again. However, a colleague recommended RicketyRoo so I decided to try it one more time. I have been working with Blake and his team for five months now and I am already ranking prominently for my main keywords. Most importantly, my investment has already paid off and I will continue monthly SEO services. Without a doubt, I highly recommend.