We are so glad that someone referred us to Improve & Grow. They are the first agency to make our paid ad spend worthwhile (too bad we wasted money with 2 prior attempts). In addition, they have helped our company, Stronghold Floors, to improve it's overall SEO/SEM stance and give us guidance on the marketing activities we handle in-house. Brian, our account manager, is SUPER helpful and patient (I ask a lot of questions and always come up with stuff to run past him). Not a "set it and forget it", we review our analytics together and always have a plan for "what's next". They have been truly honest with us about when something wasn't working for our company (after a proper testing period) and made suggestions on what to try next. I highly recommend the Improve & Grow team.
Improve & Grow, LLC
📍 312 E Walnut St Unit DImprove & Grow, LLC is a digital marketing agency headquartered in Lancaster, Pennsylvania, focused on providing lead generation services for local businesses. The agency’s primary service offering involves the development and management of comprehensive marketing systems designed to generate qualified inbound leads. Their core service pillars include PPC campaign management, such as Google Ads, and search engine optimization, which includes organic search strategy and local SEO practices. Complementing these acquisition efforts, the agency provides web development and support, focusing on conversion-focused website design to capture high-intent traffic. They also integrate their own proprietary CRM solution, LeadHub, into their service delivery to assist clients in routing, tracking, and managing leads directly. Improve & Grow positions itself as a partner for businesses requiring consistent project booking and customer growth. Their client base spans various sectors, with a particular focus on the hospitality and service industries. Notable client sectors served include camps and retreat centers, outdoor attractions, hotels, inns, and bed and breakfasts, as well as contractors such as landscapers, roofers, remodelers, and solar installers. The agency’s methodology centers on sustainable, long-term growth rather than short-term performance spikes. By utilizing a conversion-focused approach, they aim to improve lead quality and increase conversion rates from the point of the first click to the final sale. They offer ongoing performance tracking and campaign optimization to ensure that marketing systems continue to yield measurable ROI for their clients. The agency emphasizes a results-oriented approach, citing success metrics such as increases in year-on-year revenue and organic search volume for their clients. They operate under a model that avoids long-term contracts, instead inviting prospective clients to begin with a discovery call to evaluate current lead flow and identify potential growth gaps within their existing marketing infrastructure.
Customer Reviews(14)
Has completely changed the way my camp has gained business. We are pulling in more leads now more than ever. Jen and her team have played a HUGE part in our new success! Highly recommend. Contact Cross Oak Camp for more information!
Our company, Dynamic Mobile Wash, has had a fantastic experience working with Improve & Grow! Our account rep, Brian Welch, has been a true standout—he’s incredibly knowledgeable, always responsive, and goes out of his way to accommodate our schedule for monthly meetings. His commitment to regular face-to-face communication is a refreshing change from our previous agency, where it felt like pulling teeth just to get someone on the phone. One of the things we appreciate most is the advanced software they use to track our marketing progress. It’s clear, intuitive, and gives us real-time insight into what’s working and where we can improve. This level of transparency and collaboration has made a big difference in the results we’re seeing. Overall, we feel like we finally have a true partner in our marketing efforts—and Brian’s proactive, communicative approach plays a huge role in that. Highly recommend!
Carl and Improve & Grow did a great job building a web site for us! He is honest and professional, not to mention always responsive to our many questions. Would definitely recommend!
When they go over your anticipated numbers, just know they are over promising, and will likely underdeliver. Spent almost 15k with Carl, and took a huge loss due to them not listening to my business needs and dazzling me with huge numbers on a PowerPoint that they claimed to be confident with.
