No online or phone support ever - even went to their office to get help & nobody was there in the middle of a work day.
Complete Media
📍 927 E 8th St #101Complete Media is a full-service marketing agency based in Sioux Falls, South Dakota, that has been operating since 2002. The agency focuses on providing comprehensive marketing support specifically for small businesses, offering an all-inclusive service model starting at $495 per month without requiring long-term contracts. Their service offering is categorized into several core pillars: strategy and marketing planning, branding and identity design, creative production, advertising, and digital infrastructure including AI visibility, app development, and business automation. The branding and identity services ensure consistent visual representation across various touchpoints. Their creative production capabilities include in-house design, web development, photography, and video production to maintain brand continuity and project speed. In the realm of advertising, the agency plans, coordinates, and executes campaigns across both digital and print media, focusing on measurable returns and lead generation. Furthermore, the firm assists clients in leveraging modern technology by implementing AI-driven search visibility, custom applications, and business process automation designed to streamline operations and reduce overhead. Complete Media serves a diverse portfolio of local businesses, including those in the fire and safety, logistics, and community banking sectors. With over 23 years of experience, the agency emphasizes a data-driven approach, providing clients with internal tools such as marketing ROI calculators, budget recommenders, and brand consistency checklists. Their methodology is centered on fixing common small business challenges, such as declining sales, lack of clear strategy, and the difficulty of balancing marketing with daily operations.