Vertical Web is a Houston-based digital marketing agency that provides a wide range of services including search engine optimization (SEO), web design and development, pay-per-click (PPC) management, social media marketing, and content marketing. The company operates as a full-service provider, handling these functions in-house to coordinate client marketing footprints without the need for external vendors. Their web design services specialize in WordPress development, focusing on user experience (UX) layouts that are optimized for search engines and return on investment. In addition to marketing and design, the agency offers managed web hosting, including WordPress-specific and cloud-based plans. A unique component of their business model is their focus on education; Vertical Web has provided SEO and internet marketing classes since 2003, collaborating with entities such as the Small Business Administration, the University of Houston, and various community colleges. They also produce educational content via a podcast and on-demand video replays. Serving businesses across the United States with a strong emphasis on the Houston, Katy, Kingwood, and Conroe areas, Vertical Web caters to a diverse range of local enterprises. The agency has been in operation since 1998, maintaining a long-term service history with some of its initial clients. Their approach emphasizes a coordinated, multi-channel strategy where organic SEO, paid search engine marketing (SEM) campaigns, and social media presence are integrated to support brand development and customer acquisition. They provide free website audits and reviews to evaluate a prospect's current SEO, PPC, and social media status, allowing for data-driven strategic planning.
Vertical Web and the team have been outstanding to work with. They created my website, manage it professionally, and continue to provide excellent SEO marketing that keeps my online presence growing. They are responsive, knowledgeable, proactive, and genuinely invested in my success. I appreciate their expertise, attention to detail, and consistent communication. If you’re looking for a team that delivers quality results and exceptional service, I highly recommend Vertical Web.
I got stuck dealing with them for domain name registration from ACTWD. You can't get anybody on the phone. You can't do anything with your account online. All I want to do is talk to someone long enough to get my domain moved to another company and I can't. In reply to your response. This seem to be the only avenue to communicate with you. I never received the previous invoice because I can never get logged into my account on your website to update my contact or payment information. When I go to your website and click the "login" button nothing happens. I used the link on your website for something I know you wanted to sell me, and I posted this review, to get your attention. That was after I called your number for tech support and talked to the lady a long time for her to explain I needed tech support and they weren't available so she had to send them a message. I also tried the chat function on your website. It said there was a wait, but I was #1 in the queue, but the wait would be 55 min? I gave up after about 30 min. Yesterday I talked to Kelly. She told me about the extension of the invoice or whatever and asked me to pay $29. I paid $29. I asked again about the EPP code so I could transfer my domain registration. She told me she was sending it to the email on file that we confirmed. I have not received it. I did receive a new invoice for the service I don't want. I will repeat again that you seem to be very bad and creating and maintaining web services for a company that specializes in that. I ended up with ACTWD years ago because my former registrar went out of business years ago or you acquired them, I don't remember. The only interaction I have is every year when my webhosting breaks and I realize I was expired. This is the first year I even have an email or website to communicate with you. Before that I had to call some lady that sounded like she was in her basement or living room. Can I please just get the information to move my domain? I just want to move it to the same company that does my hosting, so it is simpler for me and so I can communicate somewhere besides Google reviews. If you want more money, just say so. You act like you did me a favor, but I think I have paid you for like 15 years for zero effort. I would have rather paid a couple hundred buck to redeem it from someone else. Honestly, I am close to just abandoning it and starting over with a new domain but there are a couple emails I would like to get at.
When I started my business 15 years ago, Vertical Web designed my website and optimized it for Google. Through the years they have made the changes and ensured my site stayed running and secure for over a decade now.
After hiring the wrong company in my first year of business, I was lucky enough to get in contact with Beth at vertical web. They manage my SEO, Web Design and Pay Per click. They’re constantly adding content and changing things based on demand. I’ve already noticed a difference in the number of patients scheduled and I’ve only just begun my SEO journey. Very grateful to have found them!
Vertical Web in Kingwood, TX has been an absolute game-changer for my business! Their SEO services are top-notch — they helped optimize my website and got my pages ranking locally in a highly competitive market. Their team is knowledgeable, responsive, and truly committed to delivering results. I’ve seen a noticeable increase in traffic and leads thanks to their expertise. If you’re looking for real SEO that works, I highly recommend Vertical Web!
