Terrible customer service!!! I called to get more information on wanting some business advertisement services options from a local marketing agency the gentleman on the phone seemed very unwilling and unhelpful and had a very bad attitude for no reason, I was simply calling for information on details and concerns about the process such as this is my first contact and first time doing marketing with a agency. When asking clarifying questions about the process and next steps he simply replied with “You don’t even know what business you have” and started yelling I don’t even know where that came from wouldn’t even let me answer the question he initially asked he kept interrupting aren’t you suppose to help and give growing options to your potential customer. Clearly not interested in helping clients grow and in the wrong field he couldn’t even communicate appropriately throughout the entire conversation. He just hung up glad i steered away from this non caring terrible employee ran business, they clearly don’t know there business and customer service.
1111 Media Group
📍 4730 University Wy NE1111 Media Group is a Miami-based full-service marketing and advertising agency focused on business growth through strategy, data, and creative execution. The agency provides comprehensive services including paid search advertising on Google and Microsoft Ads, alongside paid social media management for platforms such as Meta, TikTok, and LinkedIn. Their SEO offering integrates traditional optimization with AI-search and GEO methods to enhance visibility across search engines and AI-based platforms like ChatGPT. Beyond paid and organic search, the firm manages end-to-end web design and development, crafting custom websites focused on user experience and conversion optimization. Their service suite also encompasses content creation, encompassing both visual assets and video production, as well as AI-powered email marketing campaigns. Additionally, the agency manages digital PR initiatives and social proofing services, which involve the optimization of customer reviews, ratings, and testimonials to build brand credibility. The agency utilizes a four-step process—discovery, strategy, brand experience, and promotion—to serve clients ranging from startups to established brands. They emphasize a bilingual team and a data-driven approach to marketing. While their physical office is located at 1250 SW 27th Ave, Miami, FL, their operational model focuses on scaling businesses through measurable lead generation and brand awareness campaigns.
Customer Reviews(6)
We love our website! There is no doubt that you really know what you are doing. Thank you so much for all of your polished, professional work and for your patience this last month. It has been a pleasure working with you!
1111 media was very helpful on building my company website. Laura did an amazing job and was very patient with my slow decision making. They were well worth the money I paid, and more cost efficient than any other company I found. They started the work right away as other companies were months out to start work. Thank you again!
1111 Media was able to adapt to our diverse business and come up with a marketing plan that skyrocketed our sales. They are extremely creative when it comes to social media marketing ads.
1111 Media Group has put together some exceptional design work for our website, helping to elevate the look and feel of our brand and provide a favorable online experience. They also have an excellent project manager (shoutout to Laura!) who always ensures projects remain on track, that all parties have the correct information necessary and that we are constantly in alignment with our goals for each project.
