This company is such scam. I don't know who they have writing their reviews. When I first signed up with Connor things were great. Then after I was signed up, it was impossible to speak to anyone. I would schedule meetings and they would just not show up. Eventually, I terminated my contract and it has been over a year. Well, I just got a charge from them last month. Tried to resolve with them directly and was told they would refund it within 14 days. Well, they haven't so I'm reporting them to BBB for fraud as I should.
Jet Digital
📍 4303 La Jolla Village Dr Ste 3130Jet Digital is a specialized digital marketing agency focused on serving healthcare professionals and medical practices. The firm centers its services on enhancing the digital presence of doctors, clinics, and medical organizations to improve patient acquisition and engagement. Their core service offering includes custom website design tailored for medical practices, aimed at functioning as conversion tools for patient outreach. The agency provides comprehensive search engine optimization to maintain practice relevance in competitive markets, alongside social media management to foster patient communities. Their marketing scope extends to paid advertising campaigns, email marketing, and reputation management services designed to leverage patient trust and reviews. A primary differentiator for Jet Digital is their strategic integration of artificial intelligence and machine learning into their marketing methodology. The agency employs predictive modeling for budget allocation and ad placement optimization, natural language processing for the analysis of patient reviews and feedback, and sentiment analysis to inform marketing messaging. By utilizing these data-driven approaches, the team assists healthcare clients in identifying patient patterns, targeting specific demographics, and personalizing content recommendations. Based in La Jolla, California, the agency works with the medical sector to combine modern technological tools with traditional digital marketing tactics to support practice growth.
Customer Reviews(14)
Can't leave a 0/5 stars, so I guess 1/5 it is. Terrible company. Over charged me for 8 months and wouldn't refund me for it. Promised I could keep my website when we parted ways, and that is true, but didn't tell me they would store it all off site in their own servers and it would crash the minute they pulled it. Oh and I would have to hire a developer to migrate it from a zip file. They ignore emails, they ignore text messaging. 10/10 would NOT recommend.
We’ve only worked with Jet Digital for a couple of months. In the beginning, everything seemed great — Connor, our original contact, was fantastic: responsive, professional, and easy to reach. Unfortunately, after he left Jet Digital (and now I understand why), everything went downhill fast. We’ve had major billing issues that have not been resolved despite multiple attempts to contact the company. They charged our card $8,000 for Google Ads that were never run. The first time it happened, they apologized and said they’d credit it toward the next month. Instead, we were charged another $4,000 the following month. We’ve requested an immediate refund and termination of our contract due to breach, but no one responds to emails or calls. The lack of accountability and transparency is unacceptable. If you’re considering working with Jet Digital, I strongly recommend proceeding with caution. The initial experience may seem promising, but their billing and customer service are extremely problematic.
I was not able to contact anyone on jetdigital to correct the misunderstanding we had about our contract . They would not reply to my emails but kept charging my card. Had to place a stop payment
This company is easy to work with and quick turnaround time. Been working with Jess for website edits and google ads. Hire this company if you want to manage your practice better.