Terrible experience with CEO
TopServ Digital
📍 202 S Coleman St #200TopServ Digital is a comprehensive digital marketing agency specialized in serving home service companies, including HVAC providers, plumbers, roofers, electricians, garage door companies, and pest control businesses. The agency offers a wide suite of services designed to increase brand visibility, generate leads, and boost conversions. Their core offerings include video marketing, where they create high-impact content tailored to various stages of the customer journey, and paid advertising, encompassing both standard paid search and targeted Local Services Ads (LSA). The agency manages search engine optimization (SEO) through local search strategies, including dedicated service and location page creation, as well as AI-powered Google Business Profile (GBP) optimization. They also provide web design and development services to build marketing-focused websites, social media marketing, email marketing, and graphic design. TopServ Digital employs a structured 7-step process for their clients that begins with a comprehensive audit of current online assets and competitor positioning, followed by the development of targeted marketing funnels. They utilize advanced techniques such as addressable geofencing to hyper-target potential customers by delivering ads directly to specific households across TV, search, and social media platforms. The agency's methodology centers on building brand equity through content-driven digital strategies and refining campaign performance through continuous data analysis. By combining specialized video content with technical digital marketing tactics like reputation management and automated marketing solutions, TopServ Digital assists home service businesses in managing their digital ecosystem and improving their local market dominance.
Customer Reviews(11)
I have clients working with TopServ Digital and the onboarding process has been amazing!!
Top Serv, Johnathan, and his team has been great for us. We are the number 1 company in our market and Top Serv handles our advertising. I was hesitant at first to commit to the price of a good marketing firm but they have definitely delivered and I will be upping our plan soon.
Top Serv has helped us tremendously. The team is very responsive and they understand how to grow the brand with the digital footprint.
I would not recommend using Cornerstone Marketing Solutions. We decided to switch to a local marketing agent, and during the offboarding process there was minimal contact. They shutdown our website services without any notice causing our entire companies email services to go down. They never notified us that they were doing this so we could transition with our new firm. Something like this could have easily been avoided if they would have notified us in advance and scheduled the transition closer to a weekend. Instead they decided to shut everything down without notice at the beginning of the week, so our email services were down for several days. Furthermore, I had asked for our login credentials multiple times over a period of over 30 days, and the response I was always given was "we are working on that" with no progress made whatsoever. It wasn't until our new marketing agent had to stay on the phone with our previous Cornerstone "support" representative until she got that information to her while on the phone. Overall Cornerstone handled this entire offboarding process very poorly and what I'd consider borderline negligent handling of the transition and our secure information.