C
6 days ago
I would not recommend this company to any car dealerships based on our experience of working with them for roughly 2 years. Choose a different vendor for each service rather than a "one stop shop" like Team Velocity.
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Team Velocity
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Team Velocity provides a specialized Customer Experience Platform (CXP) designed for the automotive retail industry. Their core services revolve around an integrated approach to digital marketing and advertising that covers the entire customer journey. This includes the development of personalized, responsive websites equipped with digital retailing applications to convert shoppers into buyers. Their advertising services, branded as Apollo Ads, utilize automated solutions for search, social, display, and OTT platforms to ensure vehicle inventory is promoted to ready-to-buy shoppers. Beyond acquisition, they provide retention marketing services that focus on equity mining, sales retention, and service retention through personalized, payment-driven communications. The company serves automotive dealers nationwide, acting as a partner to major OEMs by centralizing technology that would otherwise be fragmented. Their methodology centers on a 'One Team, One Platform' approach, which digitizes the car buying and ownership experience by connecting initial engagement with final transactions. By leveraging data-driven insights and automated technology, Team Velocity assists dealers in increasing engagement rates and market share, as evidenced by their reported performance metrics for their dealership clients.
Customer Reviews(15)
P
a year ago
Team Velocity has been a valued partner of ours across multiple stores. From Alex Parziale to Marcus Bethay - their customer service has been extraordinary around the clock! Zach provides great insights to build out our digital strategies and we've had much success as a result. Kennedy has been very kind and helpful getting our sites up and live. Kudos to your team on your commitment to providing great tools with even better service!
A
a year ago
Working with Team Velocity has been nothing short of exceptional. From the very beginning, their onboarding team went above and beyond to ensure a seamless and efficient setup. Every step of the process was clear, well-structured, and handled with professionalism and care. It's rare to find a company that combines top-tier technology with genuinely supportive and knowledgeable people — but Team Velocity delivers on both. We also have several existing accounts with them, and the level of service remains consistently impeccable. Whether it's a quick update, a new campaign, or just a question — they respond promptly, offer smart solutions, and always make us feel like a priority. If you're looking for a team that understands the industry, cares about your success, and backs it all up with reliable systems and incredible customer service, Team Velocity is the gold standard. Highly recommend!
N
a year ago
Team Velocity knocked it out of the park from day one. The entire experience—from initial setup to final launch—could not have gone any smoother. I had the pleasure of working with Sabrina Mueller and her team on website design, data integration, and both SEM & SEO setup. We went live in just 30 days, and every step of the way was well-organized and executed with precision. We had consistent weekly calls to stay aligned, and Sabrina’s team ensured nothing fell through the cracks. I’ve worked with many automotive website and marketing companies over the years, and this was by far the smoothest, most efficient experience I’ve ever had. 10-star experience all the way!
G
a year ago
Team Valocity does a great job.
